Pancha Ratna Jewellers

At Pancha Ratna Jewellers, we specialize in a wide range of fine jewelry, including engagement rings, custom necklaces, gold bangles, and exquisite bridal chura. Whether you're looking for something unique or a classic piece, we have a collection to suit your style.

Yes! We provide options for custom-designed and personalized jewelry. From engraved necklaces to birthstone pieces, our team can help you create a piece that reflects your personal style.

Absolutely! Many customers choose to buy jewelry as an investment. Items like diamond engagement rings and gold necklaces often appreciate over time. For more information on investing in jewelry, check out our dedicated articles on the topic.

You can return your item within 15 days of purchase. The jewelry must be in new condition, unworn, and returned with the original packaging and all certificates.

The following items are not eligible for return: Custom-made jewelry Items that are engraved with a name or message Jewelry that has been altered or damaged

Contact Us: Reach out to our customer service team and provide your order number and the reason for your return. Get Approval: Once approved, we will provide you with a return authorization number and instructions for sending the item back. Receive Your Refund: After we receive and inspect the item, we will process your refund within 7 business days, returning the funds to your original payment method.

We will cover the cost of return shipping if the item is being returned due to a defect, damage during delivery, or wrong address.

If your jewelry is damaged upon arrival, please contact us within 48 hours of receiving your item. We will arrange for a free return and either offer a replacement or a full refund at no additional cost.

Yes, we offer exchanges of jewelry within the 15-day return period in Nepal. The item must meet the same conditions as the return policy (new, unworn, original packaging).

Within the City: Orders are usually delivered within 1 business day after placing your order. Outside the Valley: Delivery takes around 2 business days, depending on your location. It also depends on your order, if it is custom jewelry then it can take weeks. And the delivery date can be extended depending on the jewelry order.

Inside the Valley: Delivery is free. Outside the Valley: Shipping fees depend on the region and will be calculated at checkout.

For international orders, delivery generally takes between 7 to 14 business days, depending on your location.

If you're ordering from outside Nepal, you may need to pay customs duties or taxes in your country. These fees are the responsibility of the customer.

Yes, after your order has been shipped, we will send you a tracking number so you can monitor your package’s delivery status.